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OPERATIONAL EXCELLENCE

Excellence is more than just a requirement, it is our priority.

We refuse to accept anything less than the very best experience for our clients, our interim managers and our in-house teams. Always ready to question our thinking and our actions, we are devoted to a rigorous system of ongoing improvements.

At Valtus, every Interim Manager undergoes a full client onboarding meeting with our Director of Operations, giving them all the necessary tools and equipment to be used throughout an assignment.

Bureau Veritas “APPROVED” – a world leader in Testing, Inspection and Certification.

Bureau Veritas, a label that was specially created to assess interim management firms every three years, officially approved our group’s approach in 2010 and has renewed our certification every time since.

This industry wide assessment is based on six key criteria:

1

Respect for the profession’s code of ethics

2

An official process for ensuring the interim managers’ genuine expertise

3

Strict compliance with employment and tax legislation

4

Clear, formal contracts for all parties

5

A personalised service delivery process

6

Quality controls by monitoring customer satisfaction